Frequently Asked Questions Howard Self Drive
A) You as the customer are fully liable for paying of the congestion charge on the day of you entering the congestion charging zone, if you fail to do so any penalty charge notices will be forwarded on to yourself.
A) One-way rentals are not generally available. However, under certain circumstances, it may be possible to leave a vehicle at a pre-arranged destination. A collection charge will apply in these instances. Ask our hire staff for details.
A) Vehicles can be taken out of the UK with prior consent. Special Terms apply for non UK hire. We will arrange and supply a Green card*, Comprehensive Insurance, VE103A and overseas road side kit.
Customers taking vehicles abroad MUST ARRANGE FULL 5 STAR BREAKDOWN COVER with either the AA, RAC, Greenflag or an equivalent. COVER MUST PROVIDE ROADSIDE ASSISTANCE, REPATRIATION OF THE VEHILCE AND A SUITABLE REPLACEMENT VEHICLE TO CONTINUE YOUR JOURNEY.
The customer is solely responsible for supplying the correct information when purchasing European breakdown/ roadside assistance and repatriation cover.
Failure to supply all relevant information (Registration, Dimensions, Weight, Make and Model) will invalidate your cover with the supplier. Howards Self Drive will not be held financially responsible to cover ANY costs incurred in the event of cover being invalidated.
Proof of cover must be provided on collection of vehicle.
A) Unfortunatley you can not leave the vehicle outside the premisses the vehicle has to be returned during office hours.
A) Yes we are able to supply different types of refrigerated vehicles for short or long term hire periods - please contact our hire team for more information.
A) Yes we provide comprehensive insurance, excluding content insurance but you are able to use your own insurance policy providing your insurer allows you to do so.
A) Driving licence held before 1 January 1997 If you had entitlement to drive cars prior to 1 January 1997 you can drive a minibus provided you are 25 or over and the minibus has a maximum of 17 seats including the driver's seat and is not being used for hire or reward. To drive a minibus which has nine or more passenger seats for hire or reward you will normally need passenger carrying vehicle entitlement (PCV). To obtain this you must meet higher medical standards and take a further driving test. However, if you drive a minibus for an organisation under the minibus or community bus permit scheme you will not need to have the higher PCV entitlements. New rules from 1 January 1998 Your minibus entitlement will remain valid in the United Kingdom (UK) and on temporary visits abroad until your licence is next renewed. When your licence is renewed, your minibus entitlement can only be issued if you make a special application, which will involve meeting higher medical standards. If your minibus entitlement is renewed you will normally be granted a licence for three years which will allow you to drive a minibus, not for hire or reward, in the UK and on temporary visits to other European Community/European Economic Area (EC/EEA) countries. See below for more details about licences that will be accepted abroad. If your minibus entitlement is not renewed, the entitlement will no longer appear on your licence. However if you are aged under 70 years, you may still be able to drive minibuses in certain circumstances. Drivers whose licences are due for renewal will receive advice about these new procedures with their renewal reminder letter.
A) If the vehicle has a maximum authorised mass, which exceeds 3.5 tonnes, but not 7.5 tonnes then a category C1 licence is needed. If the maximum authorised mass exceeds 7.5 tonnes then a category C licence is needed.
A) We are a license of Scott group so we have nationwide cover to get you a replacement vehicle.
A) Howard self drive offer 24hr breakdown cover, all you have to do is call the breakdown number which is located in our vehicles and on your rental agreement - Call 01483-799931, out of hours 07917 869426 to notify our staff your situation.