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Q) Are you traveling into the congestion charging zone. |
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A) You as the customer are fully liable for paying of the congestion charge on the day of you entering the congestion charging zone, if you fail to do so any penalty charge notices will be forwarded on to yourself. |
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Q) Can I have the car delivered to the Airport on arrival into the UK. |
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A) Our staff can meet and greet you at the terminal and bring you to our office to fill in the hire forms and to collect your vehicle. |
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Q) Can I rent from you and leave the vehicle somewhere else. |
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A) One-way rentals are not generally available. However, under certain circumstances, it may be possible to leave a vehicle at a pre-arranged destination. A collection charge will apply in these instances. Ask our hire staff for details. |
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Q) Can I take your vehicle abroad. |
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A) Yes, only with our prior consent. Special terms apply for taking vehicles outside the U.K.
We supply a Green card, VE103A, 5 Star Breakdown Cover & Overseas Kit.
Our hire staff will be pleased to provide you with full details. |
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Q) Can we leave the vehicle outside office hours. |
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A) Unfortunatley you can not leave the vehicle outside the premisses the vehicle has to be returned during office hours. |
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Q) Can we supply refrigerated vehicles for hire. |
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A) Yes we are able to supply different types of refrigerated vehicles for short or long term hire periods - please contact our hire team for more information. |
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Q) Do you provide Insurance. |
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A) Yes we provide comprehensive insurance, excluding content insurance but you are able to use your own insurance policy providing your insurer allows you to do so. |
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Q) Driving a minibus |
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A) Driving licence held before 1 January 1997
If you had entitlement to drive cars prior to 1 January 1997 you can drive a minibus provided you are 21 or over and the minibus has a maximum of 17 seats including the driver's seat and is not being used for hire or reward.
To drive a minibus which has nine or more passenger seats for hire or reward you will normally need passenger carrying vehicle entitlement (PCV). To obtain this you must meet higher medical standards and take a further driving test. However, if you drive a minibus for an organisation under the minibus or community bus permit scheme you will not need to have the higher PCV entitlements.
New rules from 1 January 1998
Your minibus entitlement will remain valid in the United Kingdom (UK) and on temporary visits abroad until your licence is next renewed. When your licence is renewed, your minibus entitlement can only be issued if you make a special application, which will involve meeting higher medical standards.
If your minibus entitlement is renewed you will normally be granted a licence for three years which will allow you to drive a minibus, not for hire or reward, in the UK and on temporary visits to other European Community/European Economic Area (EC/EEA) countries. See below for more details about licences that will be accepted abroad.
If your minibus entitlement is not renewed, the entitlement will no longer appear on your licence. However if you are aged under 70 years, you may still be able to drive minibuses in certain circumstances. Drivers whose licences are due for renewal will receive advice about these new procedures with their renewal reminder letter. |
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Q) Driving larger goods vehicles (LGV) on a car driving licence |
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A) If the vehicle has a maximum authorised mass, which exceeds 3.5 tonnes, but not 7.5 tonnes then a category C1 licence is needed. If the maximum authorised mass exceeds 7.5 tonnes then a category C licence is needed. |
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Q) what happens if I break down some distance away from your premises. |
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A) We are a license of Scott group so we have nationwide cover to get you a replacement vehicle. |
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Q) What happens if I break down. |
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A) Howard self drive offer 24hr breakdown cover, all you have to do is call the breakdown number which is located in our vehicles and on your rental agreement - Call 01483-799931, out of hours 07917 869426 to notify our staff your situation. |
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